Contact Us
Contact Us
Whether you have a pre-sale question about model specs, need help tracking a package, or require technical assistance with a tricky assembly step, the Helloworld7 team is here for you.
Reach Out Direct
- Customer Support Email: [service@helloworld7.com] (For orders, shipping, and general inquiries)
- Technical Support: Please include photos of your manual and the parts in question when emailing so our engineers can assist you accurately.
Operating Hours
- Monday – Friday: [9:00 AM – 6:00 PM (GMT+8)]
- We are closed on weekends and major public holidays.
- Response Time: We pride ourselves on our support. You can expect a human reply within [24] business hours.
Online Support Form
(Alternatively, you can fill out the contact form below, and it will route directly to our ticketing system.) [Name] | [Email] | [Order Number] | [Message Box]
